Customer Support & FAQ
No worries! Reach out to us with a message or give us a call, and we'll whip up a custom order just for you! Let's make your vision a reality!
The turnaround time for each product is based on number of days needed for production. We will begin processing your order once we have everything in place:
- Your print-ready artwork has been successfully uploaded. (If you are using your own design)
- We’ve received your full payment.
- You’ve given your approval for the PDF proof.
Once all approvals are in, you can excitedly anticipate the arrival of your product within 5 to 10 days! We appreciate your trust in us and are dedicated to delivering quality results for you.
Absolutely! You can opt for expedited shipping through FedEx or UPS, both of which provide guaranteed overnight services. Please note that availability may vary depending on factors like the number of packages and the specific products you’ve ordered. We’re here to ensure your items reach you as quickly as possible!
We’d be delighted to assist you! Just send us an email at Jesus.FreshinkPrinting@gmail.com or give us a call at 956-659-8798, and we'll provide you with all the information you need.
No, production will only start after you review and approve the design proof.
Feel free to make any changes to your design! It’s a great way to personalize it and make it truly yours.
Yes, you can pick up your canopy order instead. Pickup is available in La Feria, Texas.
Yes, please send us a message or call, and we will assist you with this. Email Jesus@FreshInkPrinting.com or Call 956-659-8798
If you need further assistance, please don’t hesitate to reach out to us. You can call us at 956-659-8798 or chat with us at Jesus@freshinkprinting@gmail.com.